100% satisfaction guarantee
Orders are processed once credit card authorization and verification have been obtained.
* Due to high volume, delivery times may be a bit longer than normal. Please reference your expected delivery date in checkout.
Please reference your expected delivery date in checkout.Currently orders shipped via first class mail will typically deliver within 3 - 7 business days of receiving credit card authorization.Priority Mail Delivery Please reference your expected delivery date in checkout. Orders placed with Priority Mail Shipping, will typically deliver within 1- 5 business days.
*Once we ship your package we will send you an email with the status of your order along with a tracking number so you may track your package on-line with the carrier.
WHAT DOES 100% SATISFIED MEAN?
Just what it states... 100% satisfaction! Sophistycats Jewelry believes in its products and stands behind it. We are dedicated to providing high-quality, no-compromise products to you our customer.
With this 100% satisfaction policy, there is nothing holding you back from trying our outstanding jewelry and achieving the look you are desiring.
If for any reason you are not 100% satisfied with your product, we have a hassle free return policy for your convenience. You can initiate a return, or exchange your items up to 4 days after receipt of items.
Your can only return or exchange unworn items.All returns will be inspected by our Quality Assurance team before we can process a refund.We'll credit your original payment method, excluding delivery charges, within 5 days of receiving your return.
Mail your return to the following address: Sophistycats Jewelry, 12935 Alcosta Blvd. #3294, San Ramon, CA 94583