Shipping & Returns: 100% Satisfaction Guarantee
Shipping & Return Policy
Orders are processed once credit card authorization and verification have been obtained.
* Due to high volume, delivery times may be a bit longer than normal. Please reference your expected delivery date in checkout.
- Please reference your expected delivery date in checkout. Currently orders shipped via first class mail will typically deliver within 3 - 7 business days of receiving credit card authorization.
- Priority Mail Delivery Please reference your expected delivery date in checkout. Orders placed with Priority Mail Shipping, will typically deliver within 1- 5 business days. *Once we ship your package we will send you an email with the status of your order along with a tracking number so you may track your package on-line with the carrier.
MONEY BACK GUARANTEE & REFUND POLICY
TRY SOPHISTYCATS JEWELRY TODAY !!!
WHAT DOES 100% SATISFIED MEAN?
Just what it states... 100% satisfaction! Sophistycats Jewelry believes in its products and stands behind it. We are dedicated to providing high-quality, no-compromise products to you our customer.
With this 100% satisfaction policy, there is nothing holding you back from trying our outstanding jewelry and achieving the look you are desiring.
If for any reason you are not 100% satisfied with your product, we have a hassle free return policy for your convenience. You can initiate a return, or exchange your items up to 4 days after receipt of items.
- Your can only return or exchange unworn items.
- All returns will be inspected by our Quality Assurance team before we can process a refund.
- We'll credit your original payment method, excluding delivery charges, within 5 days of receiving your return.
- Mail your return to the following address: Sophistycats Jewelry, 12935 Alcosta Blvd. #3294, San Ramon, CA 94583
You may choose to write to our returns department below: