Shipping & Returns: 100% Satisfaction Guarantee
Shipping & Return Policy
Orders are processed once credit card authorization and verification have been obtained.
First Class Delivery
Please reference your expected delivery date in checkout. Currently orders shipped via first class mail will typically deliver within 3 - 5 business days of receiving credit card authorization.
- Priority Mail Delivery Please reference your expected delivery date in checkout. Orders placed with Priority Mail Shipping, will typically deliver within 1-3 business days. *Once we ship your package we will send you an email with the status of your order along with a tracking number so you may track your package on-line with the carrier.
MONEY BACK GUARANTEE & REFUND POLICY
TRY SOPHISTYCATS JEWELRY TODAY !!!
WHAT DOES 100% SATISFIED MEAN?
Just what it states... 100% satisfaction! Sophistycats Jewelry believes in its products and stands behind it. We are dedicated to providing high-quality, no-compromise products to you our customer.
With this 100% satisfaction policy, there is nothing holding you back from trying our outstanding jewelry and achieving the look you are desiring.
If for any reason you are not 100% satisfied with your product, we have a hassle free return policy for your convenience. You can initiate a return, or exchange your items up to 4 days after receipt of items.
- Your can only return or exchange unworn items.
- All returns will be inspected by our Quality Assurance team before we can process a refund.
- We'll credit your original payment method, excluding delivery charges, within 5 days of receiving your return.
- Mail your return to the following address: Sophistycats Jewelry, 12935 Alcosta Blvd. #3294, San Ramon, CA 94583
You may choose to write to our returns department below: